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Privacy Policy

Last Updated: 2023-04-05

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This Privacy Policy explains how Grato ("we," "us," "our") collects, uses, and shares your personal information when you visit our website (the "Site"). By using our Site, you agree to the collection and use of your personal information in accordance with this Privacy Policy.

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Please read this Privacy Policy carefully before using our Site. If you do not agree with any part of this Privacy Policy, please do not use our Site.

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Information We Collect

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We may collect the following types of personal information when you use our Site:

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  1. Personal Information You Provide: When you use our Site, you may choose to provide personal information such as your name, email address, phone number, and other contact details, for example, when you make a reservation, sign up for our newsletter, or submit inquiries.

  2. Usage Data: We may collect information about how you access and use our Site, including data about your device, browser, and the pages you visit.

  3. Cookies and Tracking Technologies: We may use cookies and other tracking technologies to collect information about your browsing habits and preferences.

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How We Use Your Information

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We use your personal information for various purposes, including:

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  1. To provide and maintain our Site and its services.

  2. To process your reservations, manage your account, and communicate with you.

  3. To personalize your experience on our Site.

  4. To send you marketing and promotional materials, if you have opted-in to receive them.

  5. To analyze Site usage and improve its performance.

  6. To comply with legal obligations and protect our rights.

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Sharing Your Information

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We may share your personal information with third parties in the following circumstances:​

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  1. With our trusted service providers who help us operate our Site and provide our services.

  2. With our marketing partners, if you have opted-in to receive promotional materials.

  3. In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred.

  4. To comply with legal obligations, protect our rights, or enforce our policies.

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Protecting Your Information

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We take the security of your personal information seriously and use appropriate measures to protect it from unauthorized access, modification, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information.

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Third-Party Websites

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Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and this Privacy Policy does not apply to them. Please review the privacy policies of any third-party websites you visit.

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Third-Party Advertising and Analytics

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We can use third-party service providers to provide site metrics and other analytics services. These third parties can use cookies, web beacons, and other technologies to collect information, such as your IP address, identifiers associated with your device, other applications on your device, the browsers you use to access our Services, webpages viewed, time spent on webpages, links clicked, and conversion  information (e.g., transactions entered into). This information can be used by Grato and third-party service providers on behalf of Grato to analyze and track usage of our Services, determine the popularity of certain content, and better understand how you use our Services.

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The third-party service providers that we engage are bound by confidentiality obligations and other restrictions with respect to their use and collection of your information. This Privacy Notice does not apply to, and we are not responsible for, third-party cookies, web beacons, or other tracking technologies, which are covered by such third parties’ privacy policies. For more information, we encourage you to check the privacy policies of these third parties to learn about their privacy practices. For more information about targeted advertising specifically, please visit https://www.aboutads.info/choices .

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Examples of our third-party service providers to help deliver our Services or to connect to our Services include:

Google Analytics: We use Google Analytics to understand how our Services perform and how you use them. To learn more about how Google processes your data, please visit https://www.google.com/policies/privacy/ . To opt out of Google Analytics please visit https://tools.google.com/dlpage/gaoptout .

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Google Ads: We use Google Ads to advertise and remarket our services. To learn more about how Google Ads uses your data, please visit:https://policies.google.com/technologies/ads?hl=en-US

Facebook: We use Facebook to advertise and market our services. To learn more about how Facebook uses your data please visit https://www.facebook.com/help/325807937506242/ or log on to your Facebook account and access your settings. To understand more about Facebook advertising please see here https://www.facebook.com/about/ads .

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These third party service providers make use of cookies to implement their services.

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Children's Privacy

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Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we may have collected personal information from a child under 13, please contact us.

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Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our Site and updating the "Last Updated" date at the top of this page. Please review this Privacy Policy periodically to stay informed about our privacy practices.

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Contact Us

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If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

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Grato

1901 South Dixie Highway

West Palm Beach, Florida 33401

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info@gratowpb.com

561.404.1334

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